An introduction to Continuous Improvement
Continuous Improvement, as a management concept, focuses on gradual enhancement in processes, products, and services over time. Originating in the early 20th century and gaining traction post-World War II, it’s characterized by a commitment to identifying and eliminating inefficiencies and defects.
Core principles include the Kaizen Philosophy, PDCA Cycle, employee involvement, customer focus, and data-driven decision-making. Its application spans various sectors, optimizing operations in manufacturing, healthcare, services, information technology, and education. Common challenges in implementation include resistance to change, explicit leadership commitment, and employee training.
Continuous Improvement is recognized for its role in operational efficiency, quality enhancement, employee engagement, innovation cultivation, adaptability, and strategic alignment, contributing to organizational excellence.
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