Delft Consulting

Essential Insights Series

5 Breakthrough Amazon warehouse innovations any operation can reapply

Want Amazon-level efficiency – without robots or a mega-budget? This guide reveals proven, practical warehouse innovations from Amazon’s world-class operations: process improvements and digital tools any business can reapply to boost accuracy, efficiency, and resilience. No army of robots required, just smart, scalable ideas you can put to work right now.

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How to Build a Business Continuity Plan for EU Compliance (2025 Guide)

Is your business truly prepared for the next disruption? EU regulations and global events are raising the bar for business continuity – and the risks facing manufacturing, supply chain, and logistics firms have never been broader or more complex. This guide delivers a practical, actionable roadmap to building a Business Continuity Plan (BCP) that not only meets EU compliance but also strengthens your company’s resilience, reputation, and competitive edge. Discover what matters, what’s changing, and how to get started.

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KPIs done right – how top companies measure what matters

KPIs are everywhere, but most companies still struggle to turn them into real business results. Too many metrics, unclear definitions, and political games can leave teams confused or chasing the wrong targets. The good news? A handful of well-chosen KPIs – supported by practical steps, a clear structure, and strong stakeholder alignment – can make all the difference. This article shows how top companies cut through the noise, build KPI systems that actually drive improvement, and avoid the common pitfalls that waste time and erode trust.

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Regain control, with SOPs for the real world

Standard Operating Procedures (SOPs) have a bit of an image problem, but they’re the unsung heroes behind many successful businesses. Think of them as guardrails that keep your operations from flying off the road – without turning your workplace into a rigid, creativity-killing machine. While maybe not very glamorous, SOPs help streamline processes, cut down on errors, and make sure your team isn’t repeatedly reinventing the wheel (or worse, forgetting about the wheel altogether). From reducing onboarding headaches to keeping standards high and uniform across multiple sites, SOPs are your secret weapon. And no, they’re not just for big corporations – small and medium businesses can reap the rewards too. Sure, some might think of them as tedious and bureaucratic, but when done right, they actually free up your time and brainpower for the stuff that really matters. Start small, involve your team, and watch how a few well-placed SOPs can boost efficiency and quality – without becoming a corporate robot.

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The power of Procter & Gamble’s IWS: can you get it for free?

Procter & Gamble’s Integrated Work Systems (IWS) is a renowned framework for operational excellence, blending several methodologies into a cohesive strategy. Originally developed to optimize P&G’s operations, IWS emphasizes a Zero Loss Mindset and a culture of 100% ownership, encouraging continuous improvement and waste elimination across all levels of the organization. While P&G offers a licensed, full version of IWS in partnership with EY, companies can benefit from publicly available components of IWS without needing to invest in the complete, IP-protected package. By selectively integrating these elements, businesses can significantly enhance efficiency and productivity, tailoring the system to their specific needs and resources. This article explores how companies can leverage these publicly available building blocks to develop their own version of IWS, offering a practical path to achieving big gains in operational performance.

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Mastering Maintenance: How to Save Big with the Right Strategy

Maintenance is often seen as a necessary evil, but what if it could be a competitive advantage? This guide dives deep into traditional and modern maintenance practices, blending common and cutting-edge techniques to create a tailored strategy for any organization. From insights on how industry leaders like Toyota, P&G, and SNCF manage maintenance to practical tools like a CMMS and a decision tree to help you determine the best approaches for your equipment, this guide offers concrete steps to optimize performance, reduce costs, and enhance equipment longevity. Whether you’re streamlining routine tasks or tackling complex challenges, you’ll find actionable strategies to improve your approach. The potential for significant cost savings and efficiency gains might be greater than anticipated.

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Take Control or Risk it All: Urgent Supply Chain Risk Management

Supplier bankruptcy, geopolitical instability, cyber-attacks, transport disruptions, natural disasters: supply chain risks can hit businesses hard. A single disruption can shut down operations, cut off revenue, and potentially threaten the company’s survival. That is why proactive supply chain risk management is a must, not a luxury. This article presents a clear strategy for managing supply chain risks, breaks down approaches for distinct types of risks, covers Business Continuity Planning, and explains how to get started, with key organizational and budgetary insights.

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Smart Savings: Proven strategies every SME needs to reduce manufacturing costs

In the cutthroat world of manufacturing, cost management is crucial for sustaining profitability and for freeing up capital to reinvest in growth, particularly for Small and Medium-sized Enterprises (SMEs) where cash flow can be even more critical. With limited resources compared to larger corporations, they need to be clever, strategic and innovative in their approach to cost reduction. This article dives into practical, actionable tips designed specifically for the unique challenges faced by SME owners in the manufacturing sector. We’ll start by exploring a few strategic approaches to cost reduction and outline several proactive methods to manage different types of cost risks. Then, it’s time to roll up our sleeves and get organized and see how to kickstart these initiatives, including discussions on organizational impact and on budget considerations.

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Digital Done Right: Optimize Before You Digitize

While digitalization can revolutionize operations, rushing into it without optimizing underlying processes can be detrimental. Digitizing unoptimized processes can lead to faulty data, hidden inefficiencies, and increased complexity. Investing in digital tools without a solid foundation generally results in inaccurate insights, higher costs, and more frequent errors.
Unreliable data from flawed systems can lead to bad decisions, while physical issues masked by digital layers can go unnoticed. Compounding these problems, added digital complexity makes troubleshooting and maintenance more challenging and expensive. Companies often waste time and money on patches and workarounds for issues that process optimization could have prevented.
Prioritizing process optimization ensures that digital tools function effectively, providing accurate data and smoother integrations. This proactive approach maximizes return on investment and helps secure long-term digital success. To fully unlock the potential of digitalization, first address and streamline your foundational operations.

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Supply Chain challenges - hero picture

Navigating Supply Chain Challenges: even more complicated for SMEs

Small and Medium-sized Enterprises (SMEs) face unique challenges in managing their supply chains, including limited resources, lack of visibility, and dependence on key suppliers. There are however practical strategies for overcoming these challenges, such as leveraging cost-effective solutions, enhancing visibility through technology adoption, and building robust supplier relationships. Other considerations are the complexity of global supply chains, sustainability, and cybersecurity risks. Despite these challenges, SMEs can navigate them effectively through strategic planning and with the help of external expert support.

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photo of Gartner Supply Chain Top 25 and Masters report

Gartner®’s Supply Chain Top 25 continues to recognize sustained world-class supply chain performance via the “Masters” category.

To be considered as “Masters”, companies must have attained global Top 5 scores for at least 7 out of the last 10 years.
Only P&G, Amazon, Apple and Unilever qualified for the category in 2024.